Anvilo · Volume IFor municipalities · est. 2026

The civic platform for the towns that big software forgot.

Anvilo powers AI-driven resident services for towns of 2,000 to 25,000. A bot that answers in plain language. A billing engine that runs on the same XML your clerk already exports. Workflows that don't require a six-figure consultant.

Begin a 14-day trial Read our approach to civic software

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Live in 30 minutes
Cancel anytime

The products

CivicAssist

An AI resident assistant trained on your town's actual rules. Answers in plain language, in English or Spanish. Routes residents to the right department when it doesn't know.

Plain-language Q&A
Live in 30 minutes
Knowledge from any URL or PDF

MuniPay

A utility billing engine that reads the XML your clerk already exports. Branded PDF bills, embeddable lookup widget, payment portal. Replaces InvoiceCloud at one-tenth the price.

Incode 10 XML in
Branded PDFs out
Per-city accent + crest

Workflows

Form intake, ticket routing, and resident notifications. Three primitives that compose into the most-asked-for civic workflows: pothole reporting, dog licensing, beach stickers.

Form-to-database in minutes
Email + SMS dispatch
Audit log per submission

Our approach

Civic software, written like the town meant it.

The platforms that sell to small towns were built for cities of half a million. They ship with twenty-seven configurations the town clerk will never use, three roles she can't disable, and a price tag that consumes a tenth of the year's IT budget. We started Anvilo because the towns that need this most are the ones the big platforms ignore — places where the clerk is also the IT lead, the budget meeting is in March, and the resident-on-the-phone is also the resident-at-Town-Meeting. So we wrote it differently: as if the people using it actually had something else to do.

Plain over clever

A bot that says I don't know is more useful than one that hallucinates. Every answer is grounded in the town's own knowledge.

ii.

Print, not pixels

Towns work in paper. Our bills, ledgers, and exports look right when printed because that's where they end up.

iii.

Annual budgets

Pricing tiers that fit a $40,000 annual IT line. No per-seat math, no surprise overages, no enterprise sales call.

How it works

Four steps. About thirty minutes.

Most towns are live by lunch. Sign up here, paste a couple of URLs, drop the embed snippet on the town website.

Sign up — sixty seconds
Email, town name, password. We provision your tenant and seed it with a sample corpus so you can try the bot immediately.
Add knowledge
Paste the town website, an FAQ PDF, the trash schedule. Anything text-shaped. We index it in the background; you can chat against it within minutes.
Tune the voice
Bot name, accent color, default greeting. Optional. Defaults are sensible.
Embed
Copy one line of HTML, paste it before the closing body tag on the town site. The bot loads asynchronously and never blocks page rendering.

Pricing

Three tiers. Sized for the budget.

Annual contracts are discounted 15%. No per-seat math. Cancel anytime.

Starter

Towns under 5,000

$199/ month

1 resident bot
Up to 1,000 conversations / mo
EN + ES
Email support

Begin trial

Built for the towns the big platforms ignore.

If you run civic services for a town under 25,000, we'd be glad to talk — whether or not you sign up today.

Begin a 14-day trial →Or send a note